INCLUSIONS


  • ROOM RACK RATES / PRICE DISPLAYED ARE INCLUSIVE OF CP/AP PLAN
  • EXTRA BED RATE FOR ADULT INCLUDING CP/AP PLAN
  • EXTRA BED RATE FOR CHILD INCLUDING CP/AP PLAN
  • FREE WIFI ZONE (SUBJECT TO AVAILABLITY)
  • FREE USE OF RECREATIONAL ACTIVITIES.
  • TAXES AS APPLICABLE

CHECK IN , CHECK OUT AND TIME POLICY


  • CHECK IN TIME IS 12:00 NOON CHECK OUT TIME IS 10:00 AM
  • CHECK IN PRIOR TO 09:00 HRS ARE HELD FROM THE PREVIOUS EVENING ITSELF AND CHARGED.
  • CHECK OUT FROM 12:00 to 18:00 HRS ARE CHARGED ADDITIONAL HALF DAY RATE. (SUBJECT TO AVAILABLITY)
  • CHECK OUT AFTER 18:00 HRS ARE CHARGED ADDITIONAL FULL DAY RATE.(SUBJECT TO AVAILABLITY)

RATE & PAYMENT POLICY


  • ALL RATES /PRICES MENTIONED /DISPLAYED IN THE TARIFF ARE ON THE SEASONAL BASIS AND ARE SUBJECT TO CHANGE AND AT THE SOLE DISCREATION OF MANAGEMENT AT SWAPNA SRUSHTI RESORT
  • ALL RATES/PRICES MENTIONED /DISPLAYED IN THE TARIFF ARE EXCLUSIVE OF TAXES. LUXURY TAX ON ROOM TARIFF , VAT ON FOOD & BEVARAGES,CORRESPONDING SERVICE TAX OR ANY OTHER TAXES AS MAY BE APPLICABLE

CHILD POLICY


  • INFANT AGE IS CONSIDERED 3 YEARS BELOW
  • CHILD AGE IS CONSIDERED FROM 3 YEARS UP TO 12 YEARS
  • ADULT AGE IS CONSIDERED 12 YEARS ABOVE.
  • EXTRA BED RATE IS CHARGED FOR AGED 6 YEARS AND ABOVE.

SECURITY POLICY


    As per the government of india's Security Regulations, it is mandatory For All:-


  • AS PER THE GOVERNMENT OF INDIA'S SECURITY REGULATIONS, IT IS MANDATORY FOR ALL GUESTS TO SHOW AN IDENTITY PROOF (PASSPORT FOR FOREIGNERS ) AT THE TIME OF CHECK-IN. PLZ ENSURE THAT YOU CARRY THIS WITH YOU
  • IN CASE ANY DAMAGE IS DONE TO THE RESORT PROPERTY BY GUEST DURING THEIR STAY, IT WILL BE THE SOLE ACCOUNTABILITY OF THE GUEST THAT MADE THE BOOKING AND SWAPNA SRUSHTI RESORT MAY LEVY DAMAGE CHARGES AS DEMMED FIT.
  • MANAGEMENT RESERVES THE RIGHT TO DECLINE ANY GUEST CHECK IN, IF FOUND UNSATISFACTORY AT THE TIME OF CHECK IN , MANAGEMENT RESERVES ALL THE RIGHTS TO DISHONOR THE CHECK IN.
  • IN SUCH CASES RESPECTIVE CANCELLTION CHARGES WILL BELEVIED AS PER THE POLICY.

CANCELLTION AND REFUND POLICY


  • WITHIN 24 HRS OF CHECK-IN OR NO SHOW, CANCELLTION CHARGES WILL BE 100% COST
  • FROM 2 (POST HOURS)TO 6 DAYS OF CHECK IN , CANCELLTION CHARGES WILL BE 1 NIGHT COST.
  • FROM 7 TO 14 DAYS CHECK IN , CANCELLTION CHARGES WILL BE RS. 1500 FIXED COST.
  • ON AND BEORE 15 DAYS OF CHECK IN, CANCELLTION CHARGES WILL BE 0% COST
  • REFUNDS ONLY THROUGH CHEQUE FOR BOOKINGS MADE BY CASH/CHEQUE/BANK TRANSFER.
  • ONLINE REFUNDS FOR BOOKINGS MADE THROUGH THE WEBSITE USUALLY TAKE 7 -10 WORKING DAYS
  • CREDIT/DEBIT CARD ONLINE REFUNDS WILL ONLY BE MADE AGAINST CREDIT/DEBIT CARD BOOKINGS AND USUALLY TAKE 15 WORKING DAYS.
  • CREDIT/DEBIT CARD CANCELLTION WILL BE CHARGED 5% EXTRA.
  • THE ORIGIONAL RECEIPT MUST BE PRESENTED FOR PROCESSING THE REFUND.